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Contact SCPN support
What is your enquiry about?
Creating an account or receiving an invitation
For example, issues when attempting to create an account or if you were expecting an invitation email but did not receive one.
Signing in
For example, issues when signing in, resetting your password or receiving a 2FA code.
Getting the correct roles or permissions
For example, if you need additional roles or permissions to access certain parts of SCPN.
Updating my account details
For example, changing your name or email address.
Deleting my account
For example, if you want to delete your account and all associated data.
Submitting a notification
For example, issues when submitting a new notification or uploading documents.
Updating Responsible Person details or team members
For example, if you need to change the Responsible Person details or manage team members.
A science or policy question
For example, if you have questions about the law, regulations or scientific aspects of cosmetic product notifications.
Something else
For any other issues not covered above.
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